Over the past year or maybe a bit longer Dell has had a practice of selling the laptops under one name, but listing them on the Support pages under a different name. The N311Z is probably the same as the Inspiron 13Z laptop. Just wanted to comment about the model name. Please can someone help me?! I am extremely frustrated and desperate right now. I have attached a picture of the error message. I installed it and sure enough it fixed the problem.īut yesterday, all of a sudden the problem came back from out of nowhere! It just started happening again for no reason. The driver is for the 14z laptop, but I figured it'd work for my 13z also. I found this driver which says it fixes the error " - SmartAudio error message pop up after reboot and said "Failed to create Conexant Audio Factory. I looked around on the Dell support site for a solution. From the very first day when I took the laptop home, during startup, this warning pops up which says "Failed to create Conexant Audio Factory, The SmartAudio will now exit". It doesn't look like there is even support for the 13z because the model is not listed in the support products page.Īnyways, here is the problem. (Note: I don't think the 13z is available in the US market) Back in September, I bought a brand new Dell Inspiron 13z laptop.
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